Job ID: WOR-250711-02
Job Description
• Implement tour product development plan and tour product enhancement timely
• Manage & handle tour operation in the assigned Destinations
• Handle MICE & TSP customized tour quotations and other special requirement tours
• Monitor & track the tour operation process of all groups in the assigned destinations, ensuring a smooth pre, during and post trip experiences for customers
• Work with all land/ suppliers to have a competitive cost advantages, favorable terms and condition
• Participate in tour inspection for the effective product development
• Control tour cost-effectively and prepare monthly tour cost calculation
• Deal with problems in tour operation
• Conduct tour product training (Destination Op., tour service, TL & Event & Marketing Team)
• Develop and maintain good relationships with Suppliers
• Prepare weekly tour quotations & monthly tour cost report
• Perform other tasks assigned by immediate supervisor.
Job Requirement
• Bachelor’s degree in Business Administration, preferably Tourism and Hospitality Management.
• The equivalent of the same in practical experience is also acceptable.
• A minimum of 4 years of relevant working experience.
• Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, Outlook, Microsoft 365, SharePoint, Google workspace, or project management tools which will all be necessary for the effective performance of the creation of reports, proposals and recommendations.
• Effective in handling multiple projects and meeting tight deadlines, be result and detail oriented, be self-starter, be proactive, going beyond the call of duty, be a person of high integrity, be comfortable working in a highly collaborative setting, has an ability to learn and adapt quickly, has exceptionally good problem-solving, selling and negotiation skills, be an outspoken and comfortable in dealing with major clients.
• Exceptionally good communication skill, portraying an ability to influence a cross-functional teams and senior leadership teams as well as stakeholders in a unified direction and with common vision.
• Confident yet likable and relatable individual who is able to form strong and meaningful relationship with others which will inspire trust and confidence.