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Operation Officer-5788VR

Monthly Salary ($)
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Job Description

– Handle and solve daily operation and transactions with other involve party such as Broker, Customers, airline, GSA, CSA…etc.
– Daily air-export and import shipments and operation.
– Understand the SOP of all customers and strongly follow SOP requirement.
– Follow up with local customers for cargo as well as document status & keep related parties informed if any change
– Arrange booking spaces with Airlines, GSA and CSA and execute all important shipping documents, e.g. flight schedule, Hawb, Mawb, Manifest, INV/packing list / CO etc…
– Arrange booking truck with trucking team for pick up & delivery shipments to customer in timely.
– Closely follow up with Customs Broker to ensure smooth operation of all the activity of import & export shipments.
– Report to Customers, Manager & Concerned if any irregular.
– Contact to airline, GSA, CSA oversea agents for flight schedule.
– Update schedule to customers and agent.
– Checking approval and contact to shipper for any booking approval. Issue HAWB, MAWB, Manifest etc for smooth arrangement.
– Checking &confirming costing in system.
– Responsible for full system data entries. Issue invoice and send to customers & oversea agent as per timeline.
– Responsible for sending pre-alerts and shipping advice to customers.
– Understand and achieve Weekly & monthly KPIs target.
– Support Manager to follow-up payment and update to accountant Dept or Manager.
– Prepare weekly and monthly shipment report.
– And update data into customer’s system if required.
– Follow up shipment arrival as per schedule.
– Support or co-ordinate with other operation staffs and related departments.
– Weekly report to Manager.

Job Requirement

– Good level in English
– Computer skill for MS Excel, Word
– Available for standby in office if have some case urgent.

Priority

– Working experience at a Japanese company
– Have experience in logistic is advantage.

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