2. Employee Relations
• Address employee concerns, conflicts, and grievances
• Foster a positive workplace culture and employee engagement
• Implement employee retention initiatives

3. Performance Management
• Design and manage performance appraisal systems
• Support managers in employee performance evaluations
• Monitor employee productivity and development plans

4. Training & Development
• Identify training needs and organize employee training programs
• Support leadership development and career growth initiatives
• Manage onboarding and orientation programs for new employees

5. Compensation & Benefits
• Develop and administer compensation and benefits programs
• Ensure payroll coordination and benefits administration
• Conduct salary benchmarking and market analysis

6. HR Policies & Compliance
• Perform monthly reconciliations between the customer ledger, bank statements, and the accounts receivable control listing.
• Develop and implement HR policies and procedures
• Ensure compliance with labor laws and company regulations
• Maintain employee records and HR documentation

7. HR Strategy & Planning
• Align HR initiatives with organizational goals
• Analyze HR metrics and provide reports to senior management
• Lead HR projects and process improvements

• Leadership and people management
• Recruitment and talent management
• Conflict resolution
• Organizational and planning skills
• Confidentiality and ethical practice
• Able to work under pressure
• Able to work overtime, weekend, holidays