We're looking for

Head of IT

396 days ago
Monthly Salary ($)

មន្ទីរពេទ្យអរឃីដ – កោះពេជ្រ (Orchid Koh Pich Hospital) is looking for Head of IT.

Head of IT (HIT) is responsible for developing the IT governance such as policies, procedures,
internal control framework and standards by ensuring that they are well implemented. S/he also will
be responsible for setting IT direction and prepare/manage budgets for all sites and to lead the
Applications, Infra & Cybersecurity. Key areas HIT will be responsible for:

1.IT Governance:

– Develop and enforce IT and cybersecurity standards across the orchid group.
– Develop enterprise architecture.
– Develop and enforce cybersecurity incident response playbooks, DRP (disaster recovery plan) and BCP (business continuity plan). Lead DRP in the event of a disaster.
– Cybersecurity champion.
– Develop and enforce IT management frameworks, processes and procedures.
– Develop and enforce standards for Medtech apps.
– Custodian of user access control and authorisation matrix. Ensure SOD compliance.
– Responsible for overall system architecture and design.
– IT budgeting and tracking.
2. Medical technology (Medtech) Transformation:
– Develop and maintain the Medtech roadmap of the orchid group.
– Drive Medtech transformation. Lead ideation and explore Medtech best practices with the stakeholders.
– Work with the stakeholders to drive change management initiatives.
– Lead continuous improvement using IT/digital technologies.
– Work with the stakeholders to identify new business requirements and translate the requirements into transformation projects.
– Work with the stakeholders to harmonise and develop analytics standards.
– Lead the evaluation of new technologies and apps.
– Work with the stakeholders to prepare the business case for each transformation project.
– Project manager for strategic projects across the orchid group.
3. IT Operation:
– Keep operation running smoothly, ensure uninterrupted IT infrastructure and apps services.
– Roll out IT standards and technologies to all sites.
– IT Lead for cybersecurity incident response and DRP.
– IT vendor evaluation and management.
– Monthly IT service level reports for management.
– If required, provide L2 and L3 support for key issues.
4. Perform other tasks:
– Participate the meeting scheduled by company, department.
– Participate in preparing the annual strategic work plan/ budget planning for the company
– As required by line manager or it may be deem necessary to full fill the job function.


– Bachelor degree of computer science, and/or related fields.
Skills and Experience:
– At least 12 years of practical work experience with a minimum of 5 years in managerial position, managing IT department.
– Must have experience managing and supporting IT infrastructure, cybersecurity and healthcare solutions.
– Must have experience in digital transformation.
– Experience in healthcare is an advantage.
– Experience in ITIL is an advantage.
– Must be able to communicate fluently in Khmer and English.
– Have a good interpersonal and communication skill, team work, and independent.
– Results oriented, with ability to work independently without close supervision.
Attitude / Motivation:
– Desire to apply good management/technical skills to achieve business KPIs,
– Ability to lead and demonstrate excellent leadership to the team,
– Highly innovative and work well across the organization,
– Strong, determined, self-motivated and with strong ethical values,
– Adaptable and flexible; take initiative – take on the can-do attitude,
– Able to work in a pressured environment and meeting deadlines.

Orchid Koh Pich Hospital is one of the leading medical clinical service providers on sexual reproductive health including Maternal, Newborns and Child Health Care center in Cambodia. Orchid Koh Pich Hospital’s Vision, Mission and Activities are as the following: Vision: to provide an immediate and lifesaving medical services to every woman and child in order to contribute the reduction of maternal and child morbidity and mortality rate in Cambodia. Mission: be the leading hospital in Cambodia in providing the high quality professional medical care services with customer focused, results​ oriented and sustainable. Activity: provide informed choices on sexual reproductive health, maternity and obstetrics gynecological, high-quality birth delivery and children care services. Core Value: Teamwork, Integrity, Quality of Services, Confidentiality, and Trust Orchid Koh Pich Hospital’s facility is specifically designed and equipped with modern technologies for the convenience and comfort of first-time mother and child. The facility is fully staffed with highly skilled medical service providers ranging from gynecologist, births delivery, pediatric care, general medicine, imagery, ear nose and throat (ENT), laboratory and pharmacy. It’s a role requirement for the job holder must fully comply with and to always promote the vision, mission, activities and core value of Orchid Koh Pich Hospital.

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