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Front Office Supervisor @ WESTVIEW CAMBODIAN INTERNATIONAL SCHOOL

Monthly Salary ($)
Industry

Position Details

Position Summary:

Responsible for the daily front office operations of assigned classes, ensuring excellent parent communication, high parent satisfaction, accurate student records, and support for student enrollment.

Position Category:

Education Administration

Position Level:

Supervisor / Leader

Industry:

Education

Working Conditions

Working Time:

7:30 AM to 5:30 PM (including lunch break)

Working Days:

Monday to Friday

Job Requirements

Job Description:

• Parent Communication

-Act as the primary contact between the school and parents.
-Respond professionally to parent inquiries regarding attendance, schedules, school programs, fees, and student well-being.
-Maintain timely and effective communication with parents.

• Student Administration
-Maintain accurate student records, enrollment information, family profiles, incidents, and sickness records.
-Coordinate parent-teacher meetings.
-Support admissions and collect school fee payments.

• School Operations
-Ensure smooth student drop-off and pick-up.
-Supervise meal times.
-Monitor assigned classrooms and report service issues.
-Enrollment Support
-Assist in achieving student enrollment targets.
-Welcome prospective parents and visitors.
-Support school events and promotional activities.

•Team Collaboration
Work closely with teachers, teaching assistants, and the Deputy Front Office Manager.
Execute other assigned duties.

Required Skills:

– Bachelor Degree in Education, Management, Sales, Marketing or related field

– 1 year of experience in Customer Service, Front Office, School Administration, Education, Hospitality, or a related field.
– Experienced in working with International School is a plus
– Fluent in English speaking and Writing
– Professional appearance
– Excellent communication and interpersonal skills;
– High sense of responsibility, result oriented, dynamic
– Good analytical and creative problem solving skills;
– Strong organizational and time management skills;
– Fast learner and desire to achieve set goals.

Language Requirements:

Good English, Advanced English

Benefits

Benefits & Allowances:

-18 days annual leave & 6 days sick leave per year

-Special, maternity, and other leaves per Cambodian Labor Law

-10 extra days of leave during school breaks

-Private health insurance (international staff) / NSSF social benefits (local staff)

Additional Notes

Note:

Interview will be conducted in 1-2 rounds

Job ID: WES-260721-01

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