Position Details
Position Summary:
The Export Officer focuses on managing export operations, including shipment arrangements, documentation, customer inquiries, and irregularity handling to ensure smooth logistics processes.
Position Category:
Logistics (Import/Export)
Position Level:
Officer
Industry:
Trading, Logistics, Wholesales
Working Conditions
Working Time:
8:00 – 17:30 (Lunch break; 12:00 – 13:30)
Working Days:
Monday to Friday (full day), Saturday (half day)
Job Requirements
Job Description:
‐Export shipping arrangement, Freight tracing, Handover the required documents to Accounting team to issue invoice.
‐Resonance to inquiries from customers after shipments confirmed, keeping the record of shipments.
‐Check & maintain SOP of Export operation, pursuit job efficiency of export operation.
‐Irregular report to all concerned parties, take action to avoid. Irregular (damage, delay, missing,) Sharing the information from Carrier to customers and sales team.
‐Check & maintain SOP of Export operation, pursuit job efficiency of export operation.
‐Irregular report to all concerned parties, take action to avoid. Irregular (damage, delay, missing,) Sharing the information from Carrier to customers and sales team.
Required Skills:
– Having an interest in work with a wide view. Proactively learning from superior/other sources to improve quality of sales activity in Logistics service field.
– Information Gathering: proactively gather information from multi sources including superiors/broadcasting/books and other advisors.
– Teamwork: Cooperating with other team members proactively. Able to share the information that he/she has in a suitable way.
– Understanding others: Able to care others. Can accept/respect the other way of thinking from team members.
– Presentation: Can have clear/logical presentation to customers/superior to them understand and have right decision.
– Motivation for knowledge: Motivated to have the knowledge and skill for own tasks. Continuously trying to improve own skill. (Including certification or qualification)
– Continuity: Can continue the work with patience even if it’s simple/monotonous work.
– Honesty: Always to be honest with the customers/relevant parties. To be trusted by customers. In case of mistake or wrong decision, admit and think about the future improvement.
– Following rules: Understand the company rules and due date of each task. Able to finish the job on time. In case of irregularity, report immediately to superiors. (Team leader/Managers)
– Manner: Able to be always polite to customers/relevant parties. Always to be clean and have good manners that make others comfortable.
– At least 2 years of experience in the logistics field.
– Teamwork: Cooperating with other team members proactively. Able to share the information that he/she has in a suitable way.
– Understanding others: Able to care others. Can accept/respect the other way of thinking from team members.
– Presentation: Can have clear/logical presentation to customers/superior to them understand and have right decision.
– Motivation for knowledge: Motivated to have the knowledge and skill for own tasks. Continuously trying to improve own skill. (Including certification or qualification)
– Continuity: Can continue the work with patience even if it’s simple/monotonous work.
– Honesty: Always to be honest with the customers/relevant parties. To be trusted by customers. In case of mistake or wrong decision, admit and think about the future improvement.
– Following rules: Understand the company rules and due date of each task. Able to finish the job on time. In case of irregularity, report immediately to superiors. (Team leader/Managers)
– Manner: Able to be always polite to customers/relevant parties. Always to be clean and have good manners that make others comfortable.
– At least 2 years of experience in the logistics field.
Language Requirements:
Good English, Advanced English
Benefits
Benefits & Allowances:
– Holiday : Legal holiday
– Annual and Sick Leave : We follow labor law in Cambodia
– Seniority : We follow labor law in Cambodia
– Salary increase & Bonus : Based on performance & Company economy
– Insurance : NSSF, Hospital- Surgical & Personal Accident 24H
– Seniority : We follow labor law in Cambodia
– Salary increase & Bonus : Based on performance & Company economy
– Insurance : NSSF, Hospital- Surgical & Personal Accident 24H
Additional Notes
Note:
2 times interview
Job ID: NI-260715-05