Job Description
– Product testing, bug-related feedback, app operation coordination.
– Campaign Plan & activity for APP promotion
– User community management for both general users and WeMedia users, including contracted WeMedia.
– Data analysis on function usage data, data effect monitoring, and user feedback collection (work close with CS team to collect the feedback)
– Support customer service to handle issues relevant to APP usage, and provide a solution to users’ feedback.
– Coordinate and handle content copyright abuse issues in APP
– Coordination cross-department work
– Contributes to team effort by accomplishing related results as needed.
– APP Operational Function (Treasure Hunt Operation, Stock management, Communication with winners users, request rewards, and distribution to users…)
Job Requirement
– Bachelor degree in media and communication, marketing, management or related field.
– At least 3 years experiences in similar role, be familiar with Cambodia internet field, trending and have APP operation working experiences.
– Have Solid knowledge of App analytic tools like Google Analytic.
– Goal-oriented, able to work under pressure, good communication and coordination skills.
– Be self-driven with high sense of responsibility and teamwork spirit.