Position Summary
The Deputy Manager – AR & Loan Recovery is responsible for overseeing and managing the company’s receivables to ensure timely collections and minimize overdue balances. This role includes regular communication with customers, on-site visits, monitoring outstanding accounts, and preparing accurate AR Aging reports. The Deputy Manager will take appropriate actions aligned with company policies to maintain healthy cash flow and support overall financial performance.
Working Conditions
- Working Time: 8:00 AM – 6:00 PM
- Working Days: Monday – Friday
Key Responsibilities
- Monitor AR aging reports and track outstanding and overdue accounts daily
- Ensure timely collection of receivables in line with company credit terms and policies
- Coordinate with sales, service, and risk teams to resolve billing or customer issues
- Contact customers via calls, Telegram, and visits to follow up on payment status
- Conduct on-site visits to discuss outstanding balances, payment commitments, and settlement plans
- Maintain professional customer relationships while ensuring firm follow-up on overdue payments
- Prepare weekly, monthly, and ad-hoc AR reports highlighting aging status, high-risk accounts, and collection progress
- Analyze collection trends, customer behavior, and potential risks
- Recommend corrective actions to improve collection efficiency
- Implement and enforce the company’s credit and collection policy
- Take collection actions such as reminders, demand letters, and escalation when required
- Collaborate with legal and risk teams for advanced recovery measures
- Propose improvements to AR processes
- Support initiatives to enhance customer credit evaluation and reduce future overdue risks
- Review and approve AR invoices to ensure accuracy and compliance
- Provide coaching and guidance to AR & Loan Recovery team members
- Perform other tasks assigned by management
Required Skills
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- 3–5 years of experience in Accounts Receivable, credit control, or collection roles
- Experience in customer-facing AR collection and site visits highly preferred
- Supervisory or senior officer experience is an advantage
- Strong communication and negotiation skills
- Professional and firm handling of difficult conversations
- Good analytical skills, attention to detail, and understanding of AR metrics
- Proficiency in Microsoft Excel and accounting systems (SAP, QuickBooks, or similar)
- Problem-solving ability and proactive attitude
- Ability to work independently with minimal supervision
- High integrity and responsibility
- Results-oriented and committed to meeting collection targets
- Organized, disciplined, and able to manage multiple accounts efficiently
- Willingness to travel for customer visits
Language Requirement
-
Good English
Benefits & Allowances
- Lunch provided at the Company’s Canteen
- Private Life Insurance (Employee & Children)
- Quarterly Incentive (Every 3 months)
- Annual Performance Review & Party
- NSSF
- Phone Card Allowance
- Mission Allowance (Local & Abroad)
- Training Opportunities
- Annual Leave: 18 days
- Sick Leave: 6 days
- Special Leave: 6 days
- Public Holidays
- Other benefits
Additional Notes
- 1–2 rounds of interview
- Contact: Socheat – s.pichsocheat@camupjob.com