We're looking for

Customer Service Representative-L9W3R534

26 days ago
Monthly Salary ($)
Language

Job Description

– Pick up client calls and text messages in a timely manner.
– Make appointments with clients to provide company information.
– Consult with clients to assess their visa needs and eligibility.
– Advise clients on the required documentation and visa application process.
– Assist clients with completing the visa application form and gathering the necessary documentation.
– Receive and review submitted documents from clients.
– Follow up on incomplete documents.
– Back-office work job responsibilities:
– Scan hard-copy documents and save them in a digital folder.
– Assisting interviews between clients and employers.
– Stay up-to-date on the latest visa requirements and procedures.
– Translating documents and other materials.

Job Requirement

– Previous experience in customer service or a related field is advantageous.
– Strong communication skills, both verbal and written in Khmer and English.
– Ability to handle difficult customers and resolve conflicts effectively.
– Patience and empathy when dealing with customers
– Strong problem-solving skills and attention to detail.
– Strong organizational skills and time management.
– Previous administrative experience is required.
– Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook).
– Strong organizational and multitasking abilities.
– Detail-oriented with a strong sense of responsibility.
– Ability to work independently and as part of a team.
– English and Khmer, other language is a plus.
– Fresh graduates are encouraged to apply.

Profile Camup Job was founded in 2013 as a Japanese based recruiting agency in Cambodia. Currently, there are about 20 staff consisting of Cambodian and Japanese. We have supported over 400 clients with more than 3,000 positions filled successfully. Our goal is to support all range of job seekers and employers by various HR services. We named our company “Camup Job” based on our core belief that “Cambodia grows up by job matching”. Our mission is to contribute to Cambodia for its growing up, and we believe the most effective way is to provide the right human resources to the right places. We will try our best to maximize the potential of the people and happiness for them that are obtainable through the work.

Interested in this position?

Contact Employer
010 777 221
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