Job Description
– Support customers by FB/Telegram chatting or a phone call for their online financial services registration
– Data registration of documents submitted by customers (ID cards, certified photos, proof of income, etc.)
– Screening of customers for loan eligibility based on the manual
– Respond quickly and accurately to customers via chat and resolve customer complaints
– Maintain customer database and update periodically
– Refer complex issues to the management team to assist improvement of their services.
Job Requirement
– University students or Fresh graduates can apply (salary: $200-300)
– Able to handle multi tasks without any compliment
– Good English skills in written and speaking
– Understanding basic IT knowledge in order to deal with their system
– High-Motivated to learn new things about their services and customer service in the financial field
– Fast learner, good at communication and flexible person.
Priority
– Have experiences as a Teller or a Credit officer in Banking or MFI is a plus
– Working experience under a foreign boss
– Advanced IT skills and Advanced MS Office.