We're looking for

Customer Service Officer-LRV78YW6

15 days ago
Monthly Salary ($)

Job Description

– Support customers by message or phone call for their online financial services and Promote services
– Maintain and manage existing customers on their online system and Deliver qualitative services to customers
– Solve customer problems together
– Respond quickly and accurately to customers via chat and resolve customer complaints
– Maintain customer database and update periodically
– Refer complex issues to the management team to assist improvement of their services

Job Requirement

– Able to handle multi tasks without any compliment
– Advanced English skills in written and Speaking
– Understanding basic IT knowledge in order to deal with their system
– High-Motivated to learn new things about their services and customer service
– Fast learner, honest and flexible person
– Have experiences as a Teller or a Credit officer in Banking or MFI (1-3 years experience is considered as a Junior level, 3+ years as a Senior level)


– Working Experience in Fintech companies or MFI sector
– Working experience under a foreign boss
– Able to speak Japanese is a plus
– Advanced IT skills and Advanced MS Office


– 13th-month salary
– Salary incensement every year based on performance
– Seniority payment twice times per year
– Insurance from NSSF
– Pension Fund From NSSF
– Public Holiday Follow the Ministry of Labour and Vocational Training

Profile Camup Job was founded in 2013 as a Japanese based recruiting agency in Cambodia. Currently, there are about 20 staff consisting of Cambodian and Japanese. We have supported over 400 clients with more than 3,000 positions filled successfully. Our goal is to support all range of job seekers and employers by various HR services. We named our company “Camup Job” based on our core belief that “Cambodia grows up by job matching”. Our mission is to contribute to Cambodia for its growing up, and we believe the most effective way is to provide the right human resources to the right places. We will try our best to maximize the potential of the people and happiness for them that are obtainable through the work.

Interested in this position?

Contact Employer
010 777 221
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