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Chief @ Kohnan Cambodia

Monthly Salary ($)
Language
Industry

Position Details

Position Summary:

This position is to oversee store operations, sales inventory control, customer service, and staff development while ensuring high service standards and smooth daily management.

Position Category:

Indoor Sales / Customer Service (B to C Sales)

Position Level:

Senior

Industry:

Retail

Working Conditions

Working Time:

Flexible shift schedule:

Working hours fall on to one of the following 4 shifts
(A: 8:00 – 5:00 pm/ B: 10:00 am – 7:00 pm)
(C: 1:00pm – 10:00 pm/ D: 2:00 pm – 11:00 pm)

Working Days:

1.5 days off per week or 6 days off per month

Job Requirements

Job Description:

1.Community Strategy and Data Analysis

– Monitor customer feedback and improve service quality
– Ensure smooth daily store operations and adherence to company standards.
– Educate and motivate staff to achieve sales targets and provide excellent service.

2. Sales Inventory Control
– Optimize sales and inventory control (Plan Proper Stock Policy, Controlling Order Clearance Slow Stock)
– Purchase order
– Planning stocktake and improve the result

3. Sales Floor and Sales Promotion
– Maintain admirable customer service standards across the store.
– Running and set up store sales plan, order, display setup
– Maintenance planogram improving display effect; VMD, VPD and CDT

4. Customer Service
– Handle customer complaints and ensure prompt, professional resolution.
– Sales and customer service

5. Store Admin Work, Training & Development Workshops
– Security / Disaster preparation
– Other tasks assigned by Management.

Required Skills:

– Bachelor’s degree in Business Administration, Marketing, Management, or related field.

– Minimum 2 years of experience in supermarkets, retail stores, or related industries. including at least 1 year in supervisor role.
– Can use English for business communication

Skills & Abilities:

– Strong management and leadership skills
– Excellent scheduling and organizational skills
– Ability to raise issues and solve problems
– Good communication and interpersonal skills
– Can use Computer: (MS Word, Excel, etc.)
– Sales and customer service orientation

Personality:

– Willing to work in a dynamic retail environment and study mind set
– Experience at the big retail companies is greatly preferred

Language Requirements:

Advanced English

Benefits

Benefits & Allowances:

– Annual bonus & salary review 1 time per year. meal & transport allowance, overtime,

seniority pay, or severance pay.
– Annual leave, Sick leave. Special Leave, Paternity Leave, Marriage
– Leave, Short term and Long-term, NSSF, etc. are following by Cambodia Labor Law.
– Training (local/overseas), and career development opportunities.

Additional Notes

Note:

Work place is Kohnan Store in Aeon Mall Sen Sok

Job ID: KOH-260316-02

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