Job Description
– Developing and sustaining long-lasting relationships with Japanese customers.
– Calling potential Japanese customers to explain the Bank’s products/services and encourage purchases.
– Answering Japanese customers’ questions and escalating complex issues to the relevant departments as needed.
– Developing in-depth knowledge of Bank’s products/services.
– Maintaining an accurate record of all sales, scheduled Japanese customer appointments, and Japanese customer complaints.
– Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
– Informing product developers of possible product improvements and changes to ensure that Bank’s products/services meet current market needs.
– Preparing cost-benefit analyses for prospective and existing Japanese customers to determine the most suitable purchase options.
– Analyzing competitors’ products/services to determine product features, benefits, shortfalls, and market success.
– Perform other tasks as assigned by Management in-charge.
Job Requirement
– Bachelor’s degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
– Proven sales experience.
– Sound knowledge of sales strategies and industry regulations.
– Proven record of accomplishment of achieving sales targets.
– Strong analytical and problem-solving skills.
– Experiences with Japanese customers’ relationship management and Japanese customer services.
– Good comment on Japanese and English communication skills.
– Microsoft Office and other computer skills are a plus.
– Effective communication skills.
– Exceptional customer service skills.
Benefit
– Lunch Allowance 2$ per actual working day
– Annual Bonus
– Severance Pay
– Cover work period and visa extended
– Other benefits in internal policy and guideline