We're looking for

IT Help Desk Support – 544VW3

386 days ago
Monthly Salary ($)

Job Description

– First-tier IT help desk support to user request raise in ServiceNow.
– Support user account creation, account reset, and certificate 2fa renewal.
– Working on user access review with security/audit team and provide a monthly report.
– Monitor network connection, cisco device, firewall, server, and AWS Cloud.
– Provide reporting of network/system performance to the respective team in a timely manner.
– Monitor application/DB batch job running and inform to application owner of failure and success status.
– Other tasks will be assigned by the supervisor.

Job Requirement

– Graduated bachelor’s degree in IT or related fields.
– Advanced level in English.
– Deep knowledge of Databases, basic Networks, and Server.
– Excellent written and verbal communication skills.
– Basic knowledge of Microsoft office.
– IT Support experience from ISP, MFI or Banking, and other sectors.
– Working in shift 24×7 (morning, afternoon, night).
– Be able to rotate schedule every month
– Ability to work in a fast-paced, rapidly changing environment and a STRONG desire to learn.


– Work experience in an international company.

Profile Camup Job was founded in 2013 as a Japanese based recruiting agency in Cambodia. Currently, there are about 20 staff consisting of Cambodian and Japanese. We have supported over 400 clients with more than 3,000 positions filled successfully. Our goal is to support all range of job seekers and employers by various HR services. We named our company “Camup Job” based on our core belief that “Cambodia grows up by job matching”. Our mission is to contribute to Cambodia for its growing up, and we believe the most effective way is to provide the right human resources to the right places. We will try our best to maximize the potential of the people and happiness for them that are obtainable through the work.

Interested in this position?

Contact Employer
010 777 221
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