1.Teaches and enforces all existing and new policies and procedures
2.Maintains proper staffing in all Front Office areas.
3.Constantly seek new ways to increase room revenue and occupancy.
4.Hires and terminates employees properly.
5.Trains and develops all Front Office personnel.
6.Completes all appraisal forms accurately and on time.
7.Constantly monitors Front Office communications, morale, and motivation.
8.Monitors appearance of guest contact employee.
9.Conducts monthly departmental meetings, bi-weekly supervisor meetings and monthly individual rap sessions.
10.Fully develops hourly employee personnel for promotion.
11.Supervises delegated responsibilities and follow up.
12.Maintains all equipment and keep complete supplies inventory.
13.Maintains an active posture in total property operations.
14.Closely monitors inter-departmental communications.
15.Takes an active part in property budgeting process and subsequent quarterly projections.
-5years up experience in hotel industry
-friendly and outstanding
-Good communication skills
-Willing to work long terms
-Service Charge 5%