We're looking for

Field Collection Supervisor – 54774R

185 days ago
Monthly Salary ($)

Job Description

– Ensure each Team’s Collection results are improved/achieved based on the KPI set.
– Work with efficiency, quality, and accountability to reach the highest productivity.
– Push/motivate staff to improve on Cash Collecting/Asset Repossession.
– Ensure the calling/visiting record by each staff is on time and accurate in the Collection System.
– Negotiate and find the best ways to support staff with the serious lessee or influential people.
– Train, guide, lead, coach staff relevant policies, procedures, guidelines, Memo, and some skills to improve the negotiation/communication with lessees.
– Prepare, manage and monitor the daily, weekly, and monthly collection report/action.
– Be a model to staff on how to reach KPI, and orient staff to be great staff in a team.
– Keep good relationships with all staff/stakeholders in the company and local authorities.
– Collaborate with other Supervisors on a serious case of lessee until getting full payment/recovered.
– Report any suspicious cases that are suspected as fraud cases on repayment to the Collection Manager.
– Conduct weekly meetings with the team to share information and find the way to make improvements.
– Performs other duties as assigned by Management.

Job Requirement

– Relevant Bachelor’s degree.
– At least 4 years of experience in Loan Recovery and Collection Management.
– Self-starter.
– Good and Strong strategic problem-solving.
– Good situation analysis and communication skills.
– Mature disposition with good interpersonal skills.
– Good level in English, both written and spoken.


– Relevant Master’s degree.
– Experience at a financial institution.

i-Finance Leasing is a leading, independent and fast-growing financial institution backed by international investors. Through innovative delivery technologies, the company provides financing services for the purchase of motorbikes, cars and electronics.

Interested in this position?

Contact Employer
010 777 221/010 777 830
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