Technical Support of Call Center(អ្នកទទួលទូរស័ព្ទ)

  • Location Phnom Penh
  • Salary Negotiable
  • Number of Hiring 4
  • Working Term Full Time
  • Closing Date Jan 1, 2018
  • Job Description

      • Provide support to customer by phone
    • Troubleshooting network and internet problems as well as diagnosing and figuring out software/hardware faults
    • Deliver a high-level of customer service, which is proactive, cooperative and dependable by analyzing client complaints.
    • Working continuously on a task until completion and respond within agreed time limits to call-outs/follow ups
    • Work closely with engineer team to maintain and facilitate customers in good support
    • Other task related with technical supporting.

     

    Job Requirements

      • At least second year university student in field of Information Technology or related field
    • Experience in a network broadband LAN, WAN is preferred
    • Troubleshooting and problem resolution (both hardware and software)
    • Able to Work At night and shift rotation ( if need )
    • Able to perform in stressful environment or conditions
    • Good command of English
    • Discipline is a must

    Working Date : 6days / week
    Working Time : 2PM t0 9PM/ 3PM to 10PM
    Holiday : Public Holiday

    Benefit : Incentive After Pass Probation

  • Contact Information

  • Company Name DTV Star Co., Ltd (Digi)
  • Contact Person Ms Eang Sereivuthea
  • Phone 098 800 781 | 087 666 564
  • Email jobs@digi.com.kh
  • Website http://www.digi.com.kh
  • Apply Now