Supervise day-to- day restaurant operations to ensure that delivery is made at the highest standards
Keep excellent quality of service for customers.
Maintain excellent relationship with all restaurant guests during service hours.
Act immediately on all customer complaints to ensure that corrections are made properly
Stabilize and improve existing processes and routines.
Manage and motivate the service team.
Supervise the renewal of menus by working closely with Chef.
Prepare and review annual budget, prepare monthly/annual reports.
Be responsible for security and hygiene.
Be responsible for the daily closing of cash desks.
2 years’ experience in Restaurant Supervisor or Manager
Mature business Manager with a strong background in Customers’ services (Restaurant Industry would be a plus)
Strong leadership with managerial talent, able to coach and motivate all staff
Excellent organizational skills
Be able to work under pressure and reach objectives
Passionate with public relation and costumer contact
Honest, hardworking, flexible, highly responsible and able to work independently
Basic of Microsoft Office.