Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance
Contribute to new business initiatives and projects and review and communicate the impact on Quality Management Systems (QMS)
Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan
Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Setup, maintain and improve, in line with business needs
Implement all relevant procedures described in the Quality Management System (QMS)
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
Update quality documentation and communicate to carry forward lessons learned from quality concerns
Ensure that all necessary systems and procedures are in place to satisfy all departmental requirements and audits
Introduce new systems and procedures for documentation to reduce turnaround time where appropriate
Train others in all aspects of the quality system and application of procedures
Undertake regular internal and process audits of the QMS
Ensure corrective actions are undertaken to address non conformities found
Verify closure of non-conformities with Certification Bodies
Hold quarterly audit performance meetings within the business and with Certification Bodies, if any
Manage the audit non-conformity data base
Provide detailed analysis of nonconformities
Ensure ongoing compliance with the Quality Management System (ISO9001)
Attend various meetings and action/communicate instructions
Produce written reports, minutes of meeting and make presentations
Undertake continuous training and development
Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
Conduct risk assessments of processes and tasks in the department
Ensure evaluation of, and reporting on, vendor quality systems.
Oversee inspection (examination) of incoming materials, ensuring that they meet requirements.
Manage the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s products.
Work with customers, employees, contractors, and outsourcing firms to develop product requirements.
Report to top management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.
Conduct periodic management review meetings.
Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy
Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements
Communicate with personnel at all levels, internally and externally to the Company, in relation to Quality matters
Associate degree or equivalent A bachelor’s degree in engineering or quality management is required
ISO certified internal/external auditor is preferred or trained in ISO Quality Manager course
Associate degree or equivalent bachelor’s degree in engineering or quality is required
Minimum 10 years of experience in Quality Assurance/Quality Control. Current CQA or similar certification is required.
Proficiency in English;
Strong creative, strategic, analytical, organizational and time management skills;
Independent and motivated;
Dynamic and has experience in dealing with crisis management;
Able to work in a highly matrix and multicultural environment;
Strong oral and written communications skills;
Superior computer skills including proficiency with Microsoft Word, Excel, and Outlook
SharePoint and/or room experience desirable
Must be able to handle multiple-projects at a time and work in a fast paced environment. Self-motivation and pro-activity are required
Must have good attention to detail accuracy and follow through.
Has healthy life style, and able to work well under pressure.
Excellent leadership and man- management skills
Excellent interpersonal skills
Ability to manage a variety of cross-functional team members
Excellent organisational and follow-up skills
Competent in problem solving, team building, planning and decision making
High ethics, morals, and professional standards; maintain confidentiality standards; good social behaviour; neat appearance; must have an attention
for details; common sense and good judgment; and a problem solver.
Quality managers must have proven ability to lead a diverse team of technicians. Excellent communication skills and the ability to work well with
people at all levels are essential. Must have strong organizational, analytical, problem solving, and management skills. Experience with MS-Office
(especially Excel, Word) is needed. Project management experience is a plus.