1. Overseeing the daily operations of the building;
-Event management duties – greeting clients, taking care of hospitality needs, answering questions;
-Oversight of the various operations in the Office Rental or apartment – information center, customer service, housekeeping, maintenance, securities etc.
-Touring the building and handling problems according to the policies and procedure (SOP);
-Acting as a liaison between the users of the facility and the various operations which serve them with a focus on customer service;
-Maintain and monitor equipment in the building;
-Completion and filing of shift, event management, accounting, incident and maintenance and cleaning report.
-Provide additional coverage when necessary;
-Attendance at all staff meetings and training sessions;
-These duties include any special projects that staff members may ask you to do. A staff member will clear the specific task before you are assigned to do that duty.
2. Man Power Planning
3. Profit & Lost
4. Ad-hoc tasks: as assigned by executive office
|**Qualifications & Experiences
-MA or BA in Business Administration, Marketing, Hospitality Management etc.
-Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s).
-Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
-Effectively convey ideas, images and goals to a diverse group of personalities.
-Must possess a positive attitude and the ability to smile under all circumstances.
-Competence in personal computer skills, keyboard, Internet search, math, Microsoft Office Suite including Word, Excel, and Outlook etc.
-Participate in training in order to comply with new or existing laws.
-Be able to work evenings and weekends.
-Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
-Comply with expectations as demonstrated in the Employee Handbook.