GUEST RELATION OFFICER

  • Location Phnom Penh
  • Salary Negotiable
  • Number of Hiring 1
  • Working Term Full Time
  • Closing Date Dec 30, 2017
  • Job Description

      – Be knowledge able with all Resort information and rooms category.
    – Be familiar with all staff, management and extension number.
    – Be attentively and ready to answer call coming and using proper telephone etiquette.
    – All calls must be answer within 3 rings, in a clear and courteous voice.
    – Knowledgeable with all information such as Airlines, Travel agencies, Shops, Restaurants, Banks and others interesting places……….
    – Always provide up to date information to every gust.
    – Responsible for smoothly running of daily operation.
    – Provide assistance to the residents to make Local or IDD call.
    – Ensure that costs are minimized by not wasting stationery and that the proper expenses are being charged to Operator section.
    – Handle guest complains, guest enquire and to follow up with relevant department immediately.
    – Ensure friendly and courteous behavior at all time to the gust.
    – Coordinate with Supervisor to produce report for Front Office Manager

     

    Job Requirements

      ** HOW TO APPLY
    Interested candidates please submit Cover Letter and CV to Huma Resource Department via contact below:
    Email: hr@thelumierehotel.com or career@thelumierehotel.com
    Address: No. 26, Street 55 corner 228, Sangkat Chaktomuk, Khan Daun Penh, Phnom Penh, Cambodia.
    Call: 023 971 188/ 085 766 777

    ** Note: Only candidates in short list will contact for interview.

  • Contact Information

  • Company Name LUMIERE HOTEL
  • Contact Person HR & Admin
  • Phone 023 971 188/ 085 766 777
  • Email hr@thelumierehotel.com
  • Website
  • Apply Now

Related Jobs