Accounting Assistant/Admin Support Officer/Sales Representative/Assistant Sales Support /Call Center/HR & Admin Manager

  • Location Phnom Penh
  • Salary Negotiable
  • Number of Hiring 2
  • Working Term Full Time
  • Closing Date Dec 27, 2017
  • Canadia-Fullerton Mobile Money Company Ltd., (“DaraPay”), newly founded, is a joint venture between Canadia Investment Holding Plc of Cambodia and Fullerton Financial Holdings of Singapore. DaraPay is the leading edge technology and aims to be the leader in mobile wallet and payments.

    We are looking for qualified professionals who want to take on new challenges to achieve our esteemed goal with below career opportunities:

    1.    Accounting Assistant (2)

    Duties

              Prepares and records asset, liability, revenue, and expenses entries by compiling and analyzing account information.

              Prepares payments by verifying documentation, and requesting disbursements.

              Preparing purchase orders in accordance with requests for materials

              Review employee expenses and make reimbursements

              Handling accruals and prepayments

              Perform bank reconciliations

              Makes ledger entries and ensure accuracy of all transactions

              Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions; resolving discrepancies.

              Entering financial information into appropriate accounting software

              Maintain an orderly accounting filing system

              Completing financial reports on a regular basis and providing information to the finance team

              Assists accountants and accounting managers in handling the accounting department’s work flow

              Coordinating internal and external audits

              Any tasks assign by manager

     

    Requirements

              Bachelor’s degree in Finance and Banking, Accounting, or a related field required

              Two years working experience with banking or financial company

              Honest, reliable and willing to learn new things

              Experience with different accounting systems

              Knowledge of the principles of bookkeeping and accounting procedures

              Experience with pertinent different filing systems

              Strong critical thinking skills

              Pays strict attention to detail

              Outstanding communication skills, written and verbal in English

              Exceptional computer skills, including Microsoft Office (Word, Excel…)

              Ability to multitask, prioritize, and manage time efficiently

    2.    Admin Support Officer (1 position)

    Duties

                 Welcome and greet clients and office guests

                 Maintains safe and clean reception area by complying with procedures, rules, and regulations.

                 Support in logistics arrangement and filling document as assigned by manger.

                 Support office staff and executives with general operational tasks

                 Plan and schedule meetings, presentations, and other office related events

                 Perform general accounting and bookkeeping duties

                 Answer phones in a professional manner

                 Direct calls to appropriate persons or take detailed messages

                 Maintain and control log book of letter IN and Out.

                 Assist and help arrange tea or coffee and meal for management team and visitors as requirement.

                 Ensure office equipment is always in working order

                 Ensure stationary and goods are always in stock

                 Manage booking Vehicle for operations

                 Other task as assigned by manager

    Requirements

                 Bachelor degree in Business Administration, accounting, or equivalent

                 At least 1 year experience in similar role

                 Good interpersonal skills and team work

                 Computer literate (MS Office)

                 Honestly, flexibility and hard working

                 Knowledge of English language

    3.    Sales Representative (based in Kampong Chhang, Rattanakiri & Steoung Treng) (each 1 position)

    Duties

                 Oversee/supervise merchant/agent, corporate customers:

                 Recruit and oversee merchant/agent and customer.

                 Provide training to merchant/agent and customer to ensure that quality is met our standard.

                 Manage stock of DaraPay products based on metrics to merchant/agent and customer as required

                 Facilitate reliable delivery of merchandising materials, ATM card, POS/Tablet to merchant/agent and customer.

                 Manage merchant/agent and customer to ensure those necessary customer documents are returned within the set timeline if required.

                 Handle merchant/agent and customer questions.

                 Follow the reconciliation process for the cash received from merchant/agent and customer if required.

                 Gather feedback from merchant and customer to develop recommended solutions.

                 Follow call card consistently according to standard working procedure.

                 Provide training to merchant/agent and customer to ensure that quality is met our standard

                 Ensure the quality of the network for merchant/agent and customer satisfaction.

                 Marketing related:

                 Promote and position DaraPay marketing and merchandising materials.

                 Work with stakeholders to implement marketing plan/ strategy

                 Monitor and report on competitive offerings in the market.

                 Maintain and prepare sales reporting for the assigned areas.

                 Implement business strategy for target accounts/region and account management plans.

                 Track financial performance of each merchant/agent and take action where required

                 Ensure security of DaraPay revenue streams from competitors and other factors

    Requirements

                 Tertiary qualification in business administration

                 Proven, effective coaching and development skills and ability to influence others

                 Strong sales experience and negotiation skills

                 Strong customer focus

                 Experience in leading teams and Extensive relationship management

    4.    Assistant Sales Support (2 positions)

    Duties

                 Prepare agreement both Khmer and English

                 Prepare report and others

                 Coordinate sale team and other departments

                 Other tasks assigned by senior and above

    Requirements

              Previous experience  administrative  for  least 1 year

              Bachelor Degree  Business Administration or others

              Excellent computer  in MS Office

              Good command  written  spoken both Khmer and English

              Good administrative ,  attention  details

              Good interpersonal, communication  and team work

              High commitment, stay late, can work under pressure

    5.    Call Center (2 positions)

    Duties

              Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills

              Answer customer enquiries on the phone relative to products, procedures, interest rates, exchange rates or refer to appropriate area for action

              Handling customer complaints or refer them to appropriate area for action

              Accurately identifying a customer’s query and providing a quick resolution

              Provide Customer Service Standards.

              Using DaraPay Welcome phrase

              Address customer appropriately (Use customer name)

              Friendly and Professional answering and asking customer questions

              Complete transaction & ask if the customer has any additional needs.

              Thank customer and bid farewell to customer using their  name

              Keeping the customer up to date with the progress of any escalated enquiries.

              Selling of additional products and functionality where possible to the advantage of the customer.

    Requirements

              Strong Customer Service skills, commitment and a desire to satisfy the customer,

              Excellent in English. Other languages are an advantage,

              Good listening and problem solving skills,

              Previous telephone experience in handling customer calls are an advantage,

              Willing to work shifts as required,

              General PC literacy and keyboard skills.

    6.    HR & Admin Manager (1 position)

     

    Duties

              Develop and implement HR strategies and initiatives aligned with the overall business strategy

              Support current and future business needs through the development, engagement, motivation and preservation of human capital

              Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

              Bridge management and employee relations by addressing demands, grievances or other issues

              Nurture a positive working environment

              Manage the recruitment and selection process

              Oversee and manage a performance appraisal system that drives high performance

              Maintain pay plan and benefits program

              Assess training needs to apply and monitor training programs

              Report to management and provide decision support through HR metrics

              Ensure legal compliance

              Setting up HR policies

    Requirements

              Proven working experience as HR manager

              People oriented and results driven

              Demonstrable experience with HR metrics

              Knowledge of HR systems and databases

              Ability to architect strategy along with leadership skills

              Excellent active listening, negotiation and presentation skills

              Competence to build and effectively manage interpersonal relationships at all levels of the company

              In-depth knowledge of labor law and HR best practices

              BBA and MBA degree in Human Resources or related field

    What are you waiting for? Join us today and be part of something BIG!

    Apply by sending your resumé and cover letter to hr@darapay.com.kh  or contact us at 023 989 806 / 098 208 061 / 081 888 345.

     

    Code Conduct:

    • Keep good presentation and express perfect
    • behavior and appearance, seriousness
    • Be industrial and helpful
    • Be polite and friendly
    • Honesty and loyalty
    • Oversee the good working environment
    • Work independent and confidential

     

    Conditions:

    • Working Time 8:00AM- 17:00 PM, 1hour lunch break.
    • Working Days Monday / Tuesday / Wednesday / Thursday / Friday  and  except Saturday half day
    • Public Holiday  / Legal holiday
    • Annual Leave 18days per year
    • : Phnom Penh
    • : 2
    • : fulltime
    • : Canadia-Fullerton Mobile Money Company Ltd.
    • : Management consultation Service
    • : 023 989 806
    • : 098 20 80 61
    • : hr@darapay.com.kh
    • : 27th Floor of Candia Tower, Phnom Penh
  • Contact Information

  • Company Name Canadia-Fullerton Mobile Money Company Ltd.
  • Contact Person 023 989 806
  • Phone 098 20 80 61
  • Email hr@darapay.com.kh
  • Website
  • Apply Now

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